Dutch speaking REMOTE Customer Support Agent

Recruiter
Location
Portugal
Salary
£10,000 - £15,000, Per annum
Posted
04 Mar 2025
Closes
03 Apr 2025
Language
Dutch, English (UK), Flemish
Industry
Customer Service and Call Centre
Hours
Full time
Contract
Contract

Ready to join a leading company and provide top-notch customer support from the comfort of your home?

If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you’re closer!
 
Your responsibilities as a Dutch Customer Support Representative:

  • Assisting customers via phone, email, and live chat
  • Handling inquiries regarding products, services, or technical issues
  • Providing accurate and timely information to customers
  • Resolving issues by identifying the best solutions in line with company policies
  • Maintaining high levels of customer satisfaction through excellent communication
  • Collaborating with other departments to ensure customer issues are resolved efficiently

Skills, qualifications, and interests required:

  • Languages: Native-level Dutch speaker + good command of English (minimum B2)
  • You need to be local in Portugal
  • Education: High school diploma or equivalent
  • Experience: Previous experience in customer support or related fields is a plus
  • Personal qualities:Strong problem-solving and multitasking skills
  • Excellent communication and interpersonal abilities
  • Ability to work independently and stay motivated in a remote setup
  • Residency requirements: Portuguese residence permit or EU citizenship

What’s in it for you?

Work setup:

  • Remote position if you live at least 100 km from Lisbon

Contract type:

  • Fixed-term contract for one year, renewable annually

Salary:

  • A good fixed salary 
  • A bonus structure 

Career development:

  • Real opportunities to grow within different career paths

Your Future Company

Join a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you’ll be part of a diverse team of professionals representing over 80 nationalities.

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